Mapon

How does "Messaging" work?

Messaging

What are "workspaces" in the Messaging section?

What is ...?

How to start a new chat

How to create and manage a Group chat

How to create, edit or delete Workspace

How to favourite, mark as read or mute a conversation

How to customize Messaging notifications

How to use Messaging on the Manager app

How to use Messaging on the Driver app

How to archive or leave a conversation

How to ...

Can I send a message to multiple people at once?

How can I tell if my message has been delivered or read?

What is the difference between a workspace and a group chat?

Can I view the entire message history in a workspace or group?

What happens when I archive a conversation?

How can I unarchive a conversation?

Is it possible to leave a group or workspace?

How can I synchronize Platform's Messaging with another messaging system?

Is there a storage available for all sent attachments?

Does the Platform delete messages and files from Messaging solution over time?

Why can’t I see a sent message, from my account, the Driver app or the Manager app?

People also ask ...

Find answers and get help from Intercom Support and Community Experts

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