Once you have placed your order, you will receive an order confirmation email within 24 hours. If you can't find this email, please check your spam or junk folder.
In the unlikely event you do not get a confirmation email, confirming your order, please contact customer support with the following information:
Full Name
Email Address
Delivery address (including house number/name and postcode)
Here are some steps to take to get in touch:
Open the chat widget icon located at the bottom right of this page.
Fill in any fields with as much detail as you can.
We will then find you the perfect level of support for your query, providing all the necessary information that you require.
Alternatively, email support@eshiunderwear.com and one of our team members will pick up your query.
Our team will respond with the likely cause and a resolution to help get the information required to you.