For learners studying at 10 PM on Monday (local time), the timing of when their activity appears in reports depends on their time zone. Below is a breakdown based on location:
Learners in Asia or Europe (UTC+1 to UTC+12)
A study session at 10 PM on Monday local time will still fall within Monday UTC.
Therefore, the activity is recorded in our system as Monday activity.
The data will be available in the dashboard on Tuesday after 12:30 PM Vietnam Time (GMT+7), following the daily data refresh.
Learners in the Americas (UTC-3 to UTC-10)
A study session at 10 PM on Monday local time may be recorded as Tuesday UTC.
For instance, 10 PM Monday in El Salvador (UTC-6) is equivalent to 4 AM Tuesday UTC.
Since the system treats this as a Tuesday activity, it will only appear in reports on Wednesday after 12:30 PM GMT+7, after the next day’s refresh.
Why Is There a Difference?
All activity timestamps are stored in UTC for consistency across global users.
The system performs a daily refresh at 12:30 PM GMT+7, pulling in all data from the previous UTC day.
As a result, depending on the learner’s timezone, a session at “10 PM Monday” could be included in either the Tuesday or Wednesday data refresh.