As well as introducing our own ideas for improvements, we listen carefully to user feedback and take opportunities to introduce new features in DepenSys which we believe users will find useful.
Changes since versions 1.8 and 1.9 of the system are:
Modification to 1:1 hours: we have adjusted the wording to include ‘Daily’ to avoid any misunderstanding. It is now possible to add fractions of hours in decimals e.g. 10.25.
Daily Additional Skilled Hours: If the resident requires additional skilled time to perform specific interventions such as complex wound dressing, these hours can be recorded here. As for 1:1 hours, fractions of hours can be entered.
Apostrophes and hyphens: can now be added in user name and user email addresses.
Passwords: now are a minimum of 10 characters. Existing passwords if less will continue to work, but the next time a user resets their password this new rule will apply.
Set Password: Super Users can now reset a user’s password manually.
Resend User Notification: if the new user has not responded to the email link sent within 24 hours, a new link can now be sent more easily from the user list.
Area Managers: now have access to ‘All Residents’ on the menu for their Area.
Managing Director user level access: introduction of the ability to allocate homes to individual Directors. This is useful where a large group divides its homes into Regions, for example, with a senior manager for each Region. This is independent of Home Groups (an optional feature) and allows, for example, a Regional Manager to cover several Areas each of which has its own Area Manager. This feature also allows smaller groups, e.g. just two homes, to have Directors assigned independently to one or more homes. This Director level is called an ‘MD’ or Managing Director in DepenSys.
Service Desk: this new user level is designed for IT staff, whether employed or outsourced, to manage users and their passwords. This level cannot access resident or home data.
User email domain: please note that emails for user login links will now be sent from donotreply@system.depensys.com which replaces the previous domain which was depensys@grh30.myukcloud.com. This increases the security of the links. Please note that this domain may need to be ‘whitelisted’ by your IT provider/department to avoid the emails ending up in ‘spam’ or not getting through at all.
IP Whitelist (optional feature): This security feature is beneficial for organisations who might be concerned about any possibility of unauthorised access from outside of the controlled environment of their IT network’s firewalls. Only Super Users or Service Desk users can manage this list once the feature is enabled.
API (optional additional module): an Application Programming Interface (API) is now available for DepenSys. The Client API permits authorised users to access relevant information from their DepenSys system for higher reporting purposes and integration with other systems. This is a high-level application requiring clients with their own software developers to create ‘middleware’ to convert the data into a format for reporting, transferring to other systems, and storage of historical data. It is accompanied by its own reference documentation.
Amendments to guidance wording in the help in ‘Add Resident & Review Needs’ screen: Observation / Supervision has been changed to take out the reference to call bells as this was creating some confusion. The inability to use a call bell should be reflected in ‘Sensory/Communication Deficits’ which has been slightly reworded accordingly. If this inability is due to cognitive impairment, this should be reflected in the ‘Cognition/Withdrawal’ area of need.
Changes in v.2.02
Correction to this Guide - user email domain (please see above): incorrectly listed as ‘noreply@... but now correctly listed in the article, ‘Getting Started’.