If you need to change or cancel your order, contact our Customer Services team as soon as possible on 0330 111 7177 or at services@coptrz.com.
We cannot guarantee a change once your order has entered the shipping process, but we will do our best. The earlier you tell us, the more we can do.
If you bought as a consumer for personal use, you also have a legal right to cancel within 14 days of receiving the goods, separately from this. See What if I change my mind about my order?
If your order is on backorder or has a long lead time, see Lead times, pre-orders and backorders explained.
Our terms and conditions are here.