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Orders, shipping, returns & billing
29 articles
Can I get a receipt for my order?
Will I be charged for international transaction fees?
What should I do if I notice a billing error on my invoice?
I have a VAT exemption. How can I apply this to my order?
Do the prices on the COPTRZ website include VAT?
How do I update my billing information?
Why was my credit card payment declined?
Is it safe to use my credit card on the COPTRZ website?
When will my credit card be charged for my order?
I haven't received my invoice. What should I do?
How can I get a copy of my invoice?
Can I pay for my order in instalments?