Wondering where your funds are? Checking the status of your withdrawal on Coinmetro is quick and simple. You can track it directly on the desktop platform, web browser, or mobile app.
💻 How to Check a Withdrawal Status on a Web Browser
💻 How to Check a Withdrawal Status on a Web Browser
Go to the Wallets page.
Scroll down and find the withdrawal under Transactions.
Click on the transaction to view your withdrawal status.
📱 How to Check a Withdrawal Status on the Mobile App
📱 How to Check a Withdrawal Status on the Mobile App
Tap the Assets icon at the bottom of the screen.
Tap the History symbol in the top-right corner.
Find your withdrawal — its status will be displayed at the top of the page.
🛡️ First-Time Withdrawals (Extra Confirmation Needed)
If this is your first withdrawal to a new bank account or crypto wallet address, you’ll need to confirm it:
You’ll receive a pop-up message and an email with the subject line “💸 Funds on the move”
Open the email and click the orange Confirm button
You’ll then see a confirmation pop-up on your screen
👉 Don’t forget to check your Spam/Junk folder if you don’t see the email.
⛓️ Tracking Crypto Withdrawals on a Block Explorer
If your withdrawal shows as sent but hasn’t reached your external wallet yet:
Copy the transaction ID (TXID) from your Coinmetro account
Paste it into the relevant block explorer (e.g., Ethereum, Bitcoin, XRP)
This lets you track the transaction progress on the blockchain in real time
✅ Tip: Network congestion can sometimes cause delays, but if your withdrawal is marked as sent, it’s already on its way to the blockchain.
Block Explorers for Coinmetro's Listed Cryptoassets
Asset | Network | Explorer |
All ERC-20 Tokens:
| Ethereum | |
Alephium - ALPH | Alephium | |
Algorand - ALGO | Algorand | |
Aptos - APT | Aptos | |
Arbitrum - ARB | Arbitrum | |
Avalanche - AVAX | Avalanche | |
Bitcoin - BTC | Bitcoin | |
Bitcoin Cash - BCH | Bitcoin Cash | |
Cardano - ADA | Cardano | |
Celestia - TIA | Celestia | |
Celo - CELO | Celo | |
Cosmos - ATOM | Cosmos | |
Dogecoin - DOGE | Dogecoin | |
Ethereum - ETH | Ethereum Arbitrum Optimism Polygon | |
Flux Network - FLUX | Flux | |
Hathor Network - HTR | Hathor | |
Hedera - HBAR | Hedera | |
Kadena - KDA | Kadena | |
Kusama - KSM | Kusama | |
LilAI - LILAI | Arbitrum | |
Litecoin - LTC | Litecoin | |
Near Protocol - NEAR | Near | |
OctaSpace - OCTA | OctaSpace | |
Optimism - OP | Optimism | |
Polkadot - DOT | Polkadot | |
Polygon - POL | Polygon | |
Propbase - PROPS | Aptos | |
Render Network - RENDER | Solana | |
Ripple - XRP | Ripple | |
Solana - SOL | Solana | |
Stellar Lumens - XLM | Stellar | |
Tether - USDT | Ethereum Polygon | |
Tezos - XTZ | Tezos | |
ThoughtAI - THT | Thought | |
USD Coin - USDC | Ethereum Polygon | |
USD Coin Bridged - USDC.e | Polygon |
Please note that Coinmetro does not have any control over the network's processing time.
FAQs
⏱️ How long do Coinmetro withdrawals take?
Most crypto withdrawals are processed instantly, but the actual time depends on blockchain network congestion. Fiat withdrawals (to a bank account) may take 1–5 business days, depending on your bank and country.
🕵️ Why hasn’t my withdrawal arrived yet?
If your withdrawal shows as “Sent” in Coinmetro, it’s already on the way. For crypto, delays may be caused by blockchain confirmations. For fiat, check with your bank, as processing times can vary.
📧 Do I need to confirm my first withdrawal?
Yes. The first time you withdraw to a new bank account or crypto wallet, you must confirm it via the “💸 Funds on the move” email. Make sure to check your Spam/Junk folder if you don’t see it.
🔗 Can I track my crypto withdrawal on the blockchain?
Yes. Copy the transaction ID (TXID) from your withdrawal details and paste it into the appropriate block explorer (e.g., Ethereum, Bitcoin). This shows you real-time progress.
🛑 What should I do if my withdrawal is stuck?
Double-check you confirmed the withdrawal email (first-time only)
Look for blockchain delays using the TXID on a block explorer
For fiat withdrawals, allow 1–5 business days (depending on the currency and method)
If it’s still delayed, contact Coinmetro Support with your transaction details