Cloudbet

Bets can’t be cancelled once they’re placed. Check if cash out is available to settle early.

Can I cancel my bet?

Find out common reasons bets are voided and what you can do.

Why was my bet voided?

If your bet is still pending after the sports event has ended, contact customer support to grade your bet manually.

Why is my bet still pending?

If you think your bet was settled incorrectly, start by checking a few things. If it still looks wrong, contact support.

My sports bet was incorrectly graded

Find out why your bet may be only partially accepted, even if the maximum displayed on screen looks higher.

Why was only part of my bet accepted?

Learn why some parlay legs aren’t accepted and how to proceed with your parlay.

My parlay was accepted with fewer legs

Learn what correlated selections mean and what you can do instead.

What does "This selection is correlated with another" mean?

Learn what happens to your bets if a match is canceled or is not completed. See what sports these rules apply to and where to find the full rules.

What happens to my bets if a match is canceled or not completed?

Help & support 

In order to register for this website, the user is required to accept the <a href="https://gtly.to/rxxZxOadx/en/help/terms" target="_blank" rel="nofollow noopener noreferrer">Terms of Service</a>. In the event the <a href="https://gtly.to/rxxZxOadx/en/help/terms" target="_blank" rel="nofollow noopener noreferrer">Terms of Service</a> are updated, existing users may choose to discontinue using the products and services before the update shall become effective, which is a minimum of two weeks after it has been announced.

​ cloudbet.com is operated by Halcyon Super Holdings B.V. (Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao), a company incorporated under the laws of Curaçao with Company Number 148526 and licensed by the Curaçao Gaming Authority under license number OGL/2024/328/0599. Some payment methods are handled by the company's wholly owned subsidiary, Solas Technologies Limited (25 Voukourestiou Street, 3045 Limassol, Cyprus).

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