Cloudbet

Account management

Learn how to create an account with this step-by-step guide.

How to sign up for a Cloudbet account

Learn how to change the site language—available in 15 languages, including English, Spanish, and more.

How do I change the language?

Learn how to pick a strong password for your Cloudbet account.

How to pick a strong password

Learn what to do if you entered the wrong date of birth when signing up for an account on Cloudbet.

I entered the wrong date of birth at signup

Everything about signing up and setting up your account.

Getting started

Learn how to view your account balances and change your balance display.

How to view your account balances

Learn how to hide currencies with a zero balance in your wallet for a cleaner, more focused view.

How do I hide zero balance currencies?

Cloudbet doesn’t have a mobile app, but the site is fully optimized for mobile.

Does Cloudbet have a mobile app?

Learn how to change your email associated with your Cloudbet account or recover account access.

How to change the email address linked to my account or recover access

Learn how to change your account password from your settings.

How do I change my password?

Discover Cloudbet’s official social media channels, how to spot fake accounts, and what to do if you encounter one.

What are Cloudbet’s official channels?

Learn how to enable or disable Ghost Mode to control how your social activity appears on Cloudbet.

How to turn on (or off) Ghost Mode

Learn how to opt in for Early Access to preview new Cloudbet features before public release.

How to opt in for new features on Cloudbet

To change your username, contact customer support via email directly.

How to change my username on Cloudbet

Learn how to manage your account and wallet. 

Using Cloudbet

See the common reasons for login issues and what you can do to resolve them.

I can’t sign in to my Cloudbet account

Contact customer support anytime via live chat or email. Get 24/7 help with your questions or issues.

How do I contact Cloudbet Customer Support

To delete your account permanently, email support@cloudbet.com from the email linked to your Cloudbet account.

How to delete your Cloudbet account

If you signed up using a single sign-on method, here’s how to add an email and set a password to your Cloudbet account.

I don’t have an email or password on my Cloudbet account

How to use Cloudbet API

Learn about Cloudbet’s single-account policy, what counts as multi-accounting, and what to do if you’ve created more than one account.

What is Cloudbet’s policy on multiple accounts?

Learn what can cause your balance to go negative and what to do next.

Why do I have a negative balance?

Learn what to do immediately if your Cloudbet account has been compromised.

What to do if your Cloudbet account has been compromised

Can’t log in or need to reach us? You’re in the right place.

Help & support

In order to register for this website, the user is required to accept the <a href="https://gtly.to/rxxZxOadx/en/help/terms" target="_blank" rel="nofollow noopener noreferrer">Terms of Service</a>. In the event the <a href="https://gtly.to/rxxZxOadx/en/help/terms" target="_blank" rel="nofollow noopener noreferrer">Terms of Service</a> are updated, existing users may choose to discontinue using the products and services before the update shall become effective, which is a minimum of two weeks after it has been announced.

​ cloudbet.com is operated by Halcyon Super Holdings B.V. (Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao), a company incorporated under the laws of Curaçao with Company Number 148526 and licensed by the Curaçao Gaming Authority under license number OGL/2024/328/0599. Some payment methods are handled by the company's wholly owned subsidiary, Solas Technologies Limited (25 Voukourestiou Street, 3045 Limassol, Cyprus).

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