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“We’re verifying your information” during account verification

Learn what this message means and what to do next.

Updated this week

In most cases, account verification on Cloudbet is processed instantly after you submit your documents.

If you see the “We’re verifying your information,” your account is being reviewed.

Here’s what you can do:

  1. Wait for one hour to see if the verification status updates.

  2. If you still see the same message after one hour, reach out to customer support, and we’ll check the status for you.

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