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Why is there a deposit limit on my account?

Learn why your deposits are limited and how to remove the cap by verifying your account.

Updated this week

If you see the "deposit limit in effect" or "deposit limit reached" message on the deposit screen, you have a deposit limit on your account.

There are two reasons you may be hitting a deposit limit—find out which applies to you.

You've reached your personal deposit limit

If you've set a daily, weekly, or monthly deposit limit through your Responsible Gambling settings, deposits will be blocked once you hit that amount.

To check or update your limit, visit this support page.

Your account is unverified

All unverified accounts are subject to a $2,200 lifetime deposit cap, regardless of any personal limit you've set. If your personal limit is higher than $2,200, the $2,200 cap takes precedence until you verify.

Any funds already deposited beyond the cap remain safe and secure in Cloudbet's wallet infrastructure and will be released once your account is verified.

Why this deposit limit matters

These deposit limits are legal safeguards that help ensure:

  • Compliance with Anti-Money Laundering and KYC policies

  • Prevention of fraudulent and suspicious transactions

  • Adherence to responsible gambling policies

  • Secure handling of your account and deposits

How to remove this deposit limit

Verify your account. The process takes only minutes and unlocks various other benefits.

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