You can request a withdrawal from the Cashier on the AlphiBet website or app.
How to request a withdrawal
Select My Account from the top menu.
Select Withdraw.
Choose one of the available withdrawal methods.
Enter the amount you want to withdraw.
Check that your payment details are correct.
Select Withdraw to submit your request.
The withdrawal methods available to you depend on your registered country and the payment methods previously used on your account.
For available methods, limits, processing times and detailed instructions, visit the Withdrawal methods article.
What should I know before withdrawing?
Before requesting a withdrawal:
Make sure your account is verified and that you have submitted any requested documents.
Check that your payment details are correct and up to date.
Use a payment method registered in your own name.
Make sure the amount is within the minimum and maximum limits for the selected method.
Wherever possible, funds will be returned to the same payment method used to deposit.
Your withdrawal may require security, compliance or verification checks before it can be released. If additional documents or information are required, we will contact you using the email address registered on your AlphiBet account.
For more information about the review process, visit Withdrawing funds.
For more information about account verification, visit the Verification section.
How can I check my withdrawal?
These steps apply to the AlphiBet website and the iOS and Android apps.
Select My Account.
Select Banking History.
Find the withdrawal you want to check.
Your Banking History displays your deposits, withdrawals and their current status.
The description displayed on your bank statement may vary depending on the payment method and provider used.
If your withdrawal is delayed, pending, unsuccessful or missing, visit Withdrawal issues: quick answers and fixes.