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What is Guided Pathways for Confluence?
What is Guided Pathways for Confluence?

Find out more about Guided Pathways for Confluence and how it can help you to logically organize and share knowledge in Confluence.

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Written by Chloe Tsappis
Updated over 3 months ago

Would you like to build an onboarding guide for new employees? Or do you need to create a call center script so that you can more efficiently help your users? You may want an escalation policy that you can rely on to ensure incidents are resolved promptly.

Guided Pathways for Confluence is ideal for these and many other scenarios. It enables you to provide the required information to users at the right time. Users don't need to search for the information they need and won't be presented with information they don't need.

Guided Pathways allows you to build and manage your guides directly from within Confluence.

Where to Find Guided Pathways

Guided pathways can be found in the Apps drop-down in the Confluence header.

Ease of Use

Guided Pathways provides seamless integration with the Atlassian UI, which makes building and managing your guided pathways easy.

Reusable Content

Because Guided Pathways is built on top of Confluence, all your content is reusable. If you use the same Confluence page in more than one place, you can edit the source and automatically apply the changes in every guide or pathway that uses the step.

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