The following table outlines what happens to your Guided Pathways data when uninstalling and reinstalling the application.
Data Type | Data Preservation | Data Storage | What does it entail? | Why? |
Guide data
| YES | AWS PostgreSQL AWS DynamoDB |
| Data stored outside the Atlassian ecosystem, and lack of uninstall event support from Atlassian. |
Global permissions | NO | Confluence Forge Storage | When reinstalling Guided Pathways, global permissions reverts to it's default value of OFF. When reinstalling ensure Global permissions are turned back on manually if required. | Forge storage is linked to the app: once the app is uninstalled the corresponding Forge storage gets deleted. |
Individual permissions | YES | Confluence Groups | Any individual users that have been selected for permissions are preserved, but they are not automatically applied after the reinstall as global permissions are OFF. | Confluence groups data is linked to the organisation, not the app. |
Group permissions | NO | Confluence Forge Storage | After the reinstall, all group permissions previously configured are removed. | Forge storage is linked to the app: once the app is uninstalled the corresponding Forge storage gets deleted. |
Favourite guides | YES | Confluence User Property |
| Confluence user properties are linked to the user not the app. |
Onboarding guide edit | YES | Confluence User Property |
| Confluence user properties are linked to the user not the app. |