Guided Pathways is being retired from the Atlassian Marketplace on November 30, 2025. After this date, the app will no longer function.
If you have questions, please contact our support team.
The following table outlines what happens to your Guided Pathways data when uninstalling and reinstalling the application.
Data Type | Data Preservation | Data Storage | What does it entail? | Why? |
Guide data
| YES | AWS PostgreSQL AWS DynamoDB |
| Data stored outside the Atlassian ecosystem, and lack of uninstall event support from Atlassian. |
Global permissions | NO | Confluence Forge Storage | When reinstalling Guided Pathways, global permissions reverts to it's default value of OFF. When reinstalling ensure Global permissions are turned back on manually if required. | Forge storage is linked to the app: once the app is uninstalled the corresponding Forge storage gets deleted. |
Individual permissions | YES | Confluence Groups | Any individual users that have been selected for permissions are preserved, but they are not automatically applied after the reinstall as global permissions are OFF. | Confluence groups data is linked to the organisation, not the app. |
Group permissions | NO | Confluence Forge Storage | After the reinstall, all group permissions previously configured are removed. | Forge storage is linked to the app: once the app is uninstalled the corresponding Forge storage gets deleted. |
Favourite guides | YES | Confluence User Property |
| Confluence user properties are linked to the user not the app. |
Onboarding guide edit | YES | Confluence User Property |
| Confluence user properties are linked to the user not the app. |