Ordering
Emergency OrderingSame day ordering process
How do Phoenix apply contract pricing?
PHOENIX Customer Service Complaint ProcedureHow to raise a return claim
Empty TotesUnderstanding the Occurrence of Empty Totes in Our Process
Carton PickingHow the process of ordering cartons from Phoenix works.
Non-standard orders
Imjudo (tremelimumab) Ordering Process
Wainzua (Eplontersen) Ordering ProcessHow to order Wainzua (eplontersen)
💳 Standard Payment TermsOverview of our standard invoice payment terms, including due dates, late payment policy, and a link to full Terms & Conditions