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When trying to schedule an exam the learner is greyed out and displays the message 'This candidate has reached the maximum number of resits' - how can we schedule this exam?
When trying to schedule an exam the learner is greyed out and displays the message 'This candidate has reached the maximum number of resits' - how can we schedule this exam?
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Written by Richard Fleetwood
Updated over a week ago

Most EAL exams can be sat multiple times, but some exams have a re-sit restriction in place and learners will only be permitted to sit the exam 2 times. This will always be stated in section 6.0. of the Qualification Manual for the relevant exam.

For these exams, once a learner sits the exams twice you will see the learner greyed out and the following message will be displayed:

For certain exams we may be able to allow a third and final attempt with permission from your EQA. Please see the table below showing all EAL exams with a restricted resit rule, and which ones would potentially allow a 3rd attempt for your learner.

Exam Component

Resit

Eligible for 3rd attempt?

Qualification Code

Level 2 First Certificate In Engineering and Technology NETI/001-003

2 ATTEMPTS ONLY

Not eligible.

600/6867/X 600/6868/1

N18ED302

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4563/8

NBSE2/02

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

NBSE3/05

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4567/5

NDMES2/02

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

NDMES2/03

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

NDMES2/04

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

NDMES3/05

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4567/5

NDMES3/06

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4567/5

NDMES3/07

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4567/5

NELE2/05A

2 ATTEMPTS ONLY

Not eligible.

601/4561/4

NELEC2/01

2 ATTEMPTS ONLY

Not eligible.

601/4561/4

NELEC2/04

2 ATTEMPTS ONLY

Not eligible.

601/4561/4

NELEC2/08

2 ATTEMPTS ONLY

Not eligible.

601/4561/4

NELEC3/04A

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4563/8

NELEC3/08

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4563/8

NELEC3/08A

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4563/8

NELTK3/02

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4563/8

NELTK3/03

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4563/8

NELTK3/06

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4563/8

NELTK3/07

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4563/8

NET3/001

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4567/5

NETA/001

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4564/X

NETF/001

2 ATTEMPTS ONLY

Not eligible.

601/4560/2

NETP/001

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4564/X

NPLG2/01

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

NPLG2/02

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

NPLG3/06

2 ATTEMPTS ONLY

Please inquire with the EAL Exams Team

601/4567/5

NTMES2/01

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

NTMES2/03

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

NTMES2/04

2 ATTEMPTS ONLY

Not eligible.

601/4562/6

To enquire about eligibility for your learner, please send the following details to our Exams Team: exams@eal.org.uk:

  • Candidate name and EAL candidate number

  • Exam code you are inquiring about

  • Confirmation that the learner has had the opportunity to review feedback from their previous attempts

  • Confirmation that the learner has or will be been given appropriate preparation and lesson time to undertake a third attempt

Our Exams Team will review the request and advise further.

Please Note: If your learner is not eligible for a third re-sit you would need to re-register the learner on the qualification in the next academic year.

Please contact our Customer Experience Team on customer.experience@eal.org.uk for further advice on this.

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