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Frequently asked questions

Can I copy text form e.g. PDF document?

It is possible to copy information from other files (e.g. to a description field), but if the document contains special characters or layout-affecting elements, the text may not be saved or the information may not appear in the PDF. We recommend that you always use the text to be copied, e.g. in a memo, in order to avoid special characters and layout issues.

How can I correct an existing notification?

It is not possible to correct an already published announcement with all announcement types. For those notification types where correction is possible, the notification is put into correction mode from the Editing tab.

How can I cancel the notification?

Canceling the notification takes place on the Cancel tab. In the same context, an explanation is written for the interruption. The user can choose whether to send an explanation of the cancellation by e-mail to those who viewed and/or responded to the notice.


How to enable supplier to send bids with sub-ares?
If the tender is divided into parts, and you want to allow partial offers, you need to enable "Tenders within sub-areas allowed" from Information for the Supplier Portal tab.

How to send active tender to potential supplier?

You find "Resend notice" function from Editing tab of active tender.

How can I emphasize different objects?

Most of the forms allow you to set weight percentages for objects. This means you need to select from Information for the Supplier Portal tab Definition of comparison criteria in the system: Economically most advantageous tender, scoring. After this you have option to anable Weight of the object in the maximum price score can be determined from Procurement object criteria tab.

How can I see which questions have arrived in the tender and where can I answer them?

Information page has tab Additional information questions and from here you will go to page where they can be read and answered.

Why do I receive messages about tender?
Messages related to the tender, such as new received offers/questions, go to the main/deputy person in charge of the tender. These addresses can be edited on the Persons in charge and rights tab.

Why I cannot publish repair notice to Hilma?

If tender has not been published to TED yet, you cannot publish repair notice.

How I can edit our contacting infrmation on tenders PDF?

The footer of the PDF of the tender request contains information from the Contact detail register. You can change the information via the Contact detail register on the "My profile" page.

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