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Technical requirements

Supported browsers

Edge, Mozilla Firefox, Google Chrome.

We recommend always using the latest versions of supported internet browsers. Pop-up windows, server-specific session cookies and execution of JavaScripts must be allowed in the browser.

Computer operating system

Windows Vista or never.

Display settings

The tool is optimized to work best with a screen resolution of at least 1280 pixels wide.

Updating the browser version

We recommend always using the latest versions of supported browsers. You can use the links below to update Mozilla Firefox and Google Chrome to the latest available version.

You can update the Mozilla Firefox browser here

You can update the Google Crome browser here

After updating to a new browser version, we recommend clearing the browser's cache and saved data. This is how you ensure that the use of the new version goes as smoothly as possible. You can get more detailed information or instructions for updating the browser from your company's micro support person.

NOTE! In order to use the service, cookies and JavaScript must be enabled in the browser.

Clearing the cache

If technical problems occur when using the service, please first make sure that the browser you are using meets the set requirements. Clearing the browser cache often helps in problem situations.

You can typically clear the cache via the browser's Safety page or History or from a similar menu.

Mark for removal in Internet Explorer:

  • Cached images temporary Internet files

  • Cookies

  • Form data

Mark for removal in Mozilla Firefox:

  • Form & Search Bar History

  • Cookies

  • Cache

  • Active Logins

Mark for removal in Google Chrome:

  • Cached images and files

  • Cookies and other site and plug-in data

The instructions are indicative and exemplary. Cloudia takes no responsibility for any direct or indirect problems that may arise from following the instructions.

Cloudia is not responsible for the legality of content produced by browser manufacturers, nor does it take responsibility for damages caused by using them. These links are links and other references to websites maintained by browser manufacturers, the content or availability of which we do not control.

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