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If your card has been lost, stolen, or damaged, don't worry. We're here to help you get back on track quickly.

If you've experienced fraud, we'll never charge you for a replacement card.

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Start a chat with us in the app and we'll do the rest.

Lost, stolen, damaged card

Find answers and get help from Intercom Support and Community Experts

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Membership Type	First Replacement	Additional Replacements
Free Membership	Free	€5 per replacement
Full Membership	Free	€10 per replacement

Lost, stolen, damaged card

Lost card fees

Requesting a replacement