At BV Group, operating as Wiz Slots, we are committed to providing an inclusive, accessible experience for all our customers. We recognise the importance of digital accessibility and aim to meet the requirements of the European Accessibility Act (EAA) across all of our online gambling platforms.
Conformance Status
Our website and mobile applications aim to conform to the European Accessibility Act. We are continuously working to ensure that all users, regardless of ability and accessibility restrictions, have access to our betting, gaming, and account services.
Accessibility Features
We have provided a range of features to enhance accessibility throughout our site navigation:
• Compatibility with screen readers for terms and condition acknowledgement and review, as well as promotional banner compatibility
• Accessible login pages and payment processes availability
• Keyboard navigation support available across a number of our webpages
Some handy tips that may further enhance your experience across our website:
• Web, App and Mobile accessibility options available for all BV Group platform(s)
• Contrast ratios and Brightness and through your device on our web-based platform(s)
• Resizable content for visual accessibility through your device on our web-based platform(s)
Known Limitations
We acknowledge there may still be areas for improvement. For example:
• Some market interfaces, webpages and game accessibility, may not fully support keyboard-only navigation
• Live chat support may have inconsistent screen reader behaviour on older browsers
• Sport betting odds/prices and bet placement limitations, due to continuous reactiveness of markets
• Game Tile screen reader compatibility descriptions
We continue to actively monitor improvements to address these limitations and will introduce into upcoming product updates with a commitment to continuously improve accessibility for everyone where available.