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How do I pause my subscription?

"How to skip Huel UK subscription orders without cancelling, what happens when you skip (delivery cycle shifts back), how to reschedule your next three orders, and what to do if your order has already been processed."

Written by Jamie Forbes

Huel no longer offers a formal "pause" option on subscriptions. Instead, you can skip upcoming Huel subscription orders and reschedule your delivery dates directly in your Huel account — as long as your Huel subscription order hasn't already been charged or processed by Huel.


Can I skip my Huel subscription order?

Before you skip, check the status of your Huel subscription order:

Yes, you can skip your Huel subscription order — if your order hasn't been charged yet and hasn't entered Huel's fulfillment process.

No, you can't skip your Huel subscription order — if your Huel subscription order has already been charged, processed, or shipped.


What happens when you skip a Huel subscription order?

When you skip a Huel subscription order:

  • One delivery is removed from your Huel subscription schedule

  • All future Huel subscription orders shift back by one delivery cycle

Example: If your Huel subscription renews every 4 weeks and you skip the next Huel subscription order, your following order will now arrive 8 weeks away instead of 4 weeks away.

You can skip your Huel subscription order multiple times if you need to delay further.


How to skip a Huel subscription order (if it hasn't processed)

Only complete these steps if your Huel subscription order hasn't been charged or packed yet.

  1. Log into your Huel Account at https://uk.huel.com/account/login

  2. Select My Subscriptions

  3. Find your Huel subscription and click Manage Subscription

  4. Select Skip next delivery — or click Edit dates to reschedule the delivery dates for your next three Huel subscription orders to fit your schedule


Can I skip a specific Huel subscription order in the middle of my schedule?

You can only skip or reschedule your next three upcoming Huel subscription orders through your Huel account. If you want to skip a Huel subscription order further out in your schedule, wait until those Huel subscription orders get closer to their delivery date — then you'll be able to manage them through your account.


Important details about skipping your Huel subscription orders

  • Skipping delays — it doesn't pause — Skipping removes one Huel subscription order from your schedule, but your Huel subscription stays active.

  • You control the next three orders — You can adjust delivery dates for your next three Huel subscription orders.

  • Once processed, you can't skip through your account — Once a Huel subscription order enters Huel's fulfillment system (charged, packed, or shipped), you can't skip the processed Huel subscription order through your account.


My Huel subscription order has already been processed

If your Huel subscription order has already been charged by Huel or is being packed and shipped, you won't be able to skip the processed Huel subscription order through your account. Say "talk to a human" and our team will connect you with a specialist who may be able to help depending on the processing stage of your Huel subscription order.


Need further support?

If you have questions about how to skip or reschedule your Huel subscription orders, say "talk to a human" and our team will help.


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