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Can I update my payment method after placing an order?

"Can't change payment after ordering, payments captured at checkout, update payment method in account for future orders and subscriptions, reprocess if payment fails."

Written by Jamie Forbes

No β€” once an order has been placed, you can't change the payment method for that order.


Why you can't change payment methods after ordering

Payments are captured at the time of ordering to confirm and process your order. We can't switch the payment method after the order has been placed.


Update your payment method for future orders

You can update your payment method in your Huel account for future orders:

  1. Log into your Huel Account

  2. Go to Payment Methods and add your new card details

  3. If you have a subscription, link the new payment method under My Subscriptions > Manage Subscription


If your order payment fails

If your order fails due to a payment issue, you'll be able to update your payment method before reprocessing the order.


Manage your payment details

Access your Huel Account here: Huel Account Login


Need further support?

If you're having trouble updating your payment method or have questions about a failed payment, say "talk to a human" and we'll help.

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