If you haven't received your referral reward yet, here are the most common reasons:
1. Your friend hasn't completed their first Huel order
You only receive your £15 referral reward once your friend's first Huel order is fully processed and confirmed.
2. Minimum spend not met
Your friend's order must be at least £60 to qualify for the referral reward.
3. Your referral wasn't tracked properly
Make sure your friend placed their Huel order using your referral link or by entering your name at checkout.
If they didn't use one of these methods, your referral reward won't be applied.
4. Allow time for processing
Referral rewards are usually sent shortly after your friend's Huel order is confirmed.
In some cases, it can take up to a few days for your referral reward email to arrive.
5. Check your email spam or junk folder
Check your spam or junk folder for your referral reward email.
Search for "Huel Referral Reward" to see if the reward email landed there.
If you've checked all of the above and still haven't received your referral reward, say the word and we'll connect you with a specialist to look into it for you.