Do you often find yourself being logged out of tracezilla? If you keep getting the message “The session expired…”, it may be because:
Your user is logged in on more than one device, for example your private computer and the computer at work
You share/use the same login as your colleagues (this is against our terms and conditions and is prohibited for security reasons)
The browser is not updated
Your login is used on the mobile version and on the computer at the same time
Interruption of connection to the Internet
That you do not close the browser window (e.g. just close the computer after the end of the working day) and access the same window again the next day or later without logging in again
Use of remote desktop with software that is not updated
Other action that triggers a security measure against hacking
Updated date: 2023-07-27 09:20:00