Share and use work instructions across your company’s sites, operations, and locations.
Find existing Guides from other workspaces, teams, and assignees.
Copy and reuse Guides for your own teams and workspaces.
Note: The Knowledge Sharing feature is available for Multispace Enterprise customers. If you’re interested in hearing more about the feature, please contact us.
We know that when it comes to sourcing knowledge experience, finding the right knowledge is critical, that’s why we’ve improved the search functionality in the platform with advanced filtering and the ability to copy and reuse best practices across sites and operations.
Make your Guides visible to other Teams
By making Guides visible to the main Workspace, your best practices can be copied and reused around the world. This allows others in your company to benefit from your knowledge - and vice versa.
Select "Make this Guide visible to other Teams on the main Workspace" to let others see, copy and reuse your Guides.
Find the Guides you need
We’ve now made Guides from across your Organization visible to you in the SwipeGuide Instruction CMS (Editor) under Guide Overview, and we've added filtering options there to help you search for the Guides you want to see.
Filter by:
"All Guides" to see all Guides that have been shared on the main Workspace by other Teams
Note: Here you'll find the additional filtering options allowing you to find Guides by team, assignees & tags.
"My Team's Guides" to see all the Guides that you can edit
"My Guides" to see only the Guides assigned to you
"Status" to see draft or Published Guides only
Note: We’ve also minimized the information shown in the Guide cards. If you want more information on a Guide, click the 3 dots menu of the Guide, then click ‘View details.’
Copy and reuse Guides
When you find useful Guides from other Teams, you can easily View it or Copy it to reuse content in your team.
1. Click the 3 dots menu on the Guide Card
2. Click "View" to go to the main Workspace and see this Published Guide
3. Click "Copy to" to make a copy of a Guide for your Team
Note: When you find a Guide that is useful for your Team too, but you don't want to make any changes to it, you can ask the other Team to publish it to your Workspace instead of making a copy of it.
The Knowledge Sharing feature is available for Multispace Enterprise customers from September 24th, 2020. If you’re interested in hearing more about the feature, please contact us.