Superchat

Click on Help in the bottom left corner

Fill out the window completely with all information and ideally include images/videos so that the IT team can better understand the bug.

1. ❗️ You must enter at least 80 characters in the description.

1. Go to your Superchat Settings
2. Click on Help in the bottom left corner
3. Then click on Report a Bug

4. Fill out the window completely with all information and ideally include images/videos so that the IT team can better understand the bug.
 1. ❗️ You must enter at least 80 characters in the description.
5. Click on Report Bug.

Once the ticket is processed, we will get back to you. 🤗

Have you noticed a bug in Superchat? Here's how you can create a ticket from within Superchat to report the issue.

How to Create a Support Ticket in Superchat

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Superchat Community

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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Step-by-step instructions: