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How do I check if I have a Business Account on Instagram?
How do I check if I have a Business Account on Instagram?

Messages from Instagram aren't arriving in Superchat because you don't have an Instagram Business Profile? Here's how to create one!

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Written by Support Superchat
Updated over 5 months ago

Step-by-Step Instructions:

  1. Open the Instagram App on your smartphone

  2. Choose an Instagram profile

  3. Now navigate to the Settings

  4. Follow the next steps shown in the screenshots:

    (Settings and Privacy > Business Tools and Settings > Switch Account Type)

  5. If you see Business Tools and Settings, you have a Business Profile.

  6. If not, you need to switch the account type to receive messages in Superchat.

If messages still aren't coming through, you might need to allow access to messages! Here's how: 👉 Allow access to messages

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