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Set up Qonto document sync (Beta)

Connect your Qonto account to your smarta profile so smarta can automatically pull your documents from Qonto – and you don't have to upload them manually anymore.

Updated yesterday

What does the Qonto receipt integration do?

The Qonto integration is our way of making your document uploads to smarta easier: instead of uploading invoices manually, smarta pulls them automatically from your Qonto account.

🚀 Beta notice: This integration is currently in beta and is being continuously developed. Your feedback helps us improve it – more on that below.

Important:

  • Only client and supplier invoices that are marked as paid or linked to a transaction in Qonto are synced

  • Bank transactions and account data are not transferred

  • Additional data such as notes, categories, or tags are not transferred

👉 This integration is purely a document sync.

Note: If an invoice is not assigned to either supplier invoices or client invoices in Qonto, and not marked as paid, it will not be synced.

Client & Supplier Invoices in Qonto

Customer invoices (outgoing invoices) are all invoices for income:

Supplier invoices are all invoices for expenses:


How does matching work?

For a document to sync from Qonto to smarta, it must be assigned to a client or supplier invoice in Qonto and marked as paid.

In most cases, Qonto does this automatically – for example for invoices you pay directly through Qonto. In some cases, however, this doesn't happen automatically and needs to be done manually.

Important: If you've sent a client invoice through Qonto but the client hasn't paid yet, this document will not be pulled by us – only once the payment has come in and the invoice is marked as paid.

How do I know if a document will be assigned in smarta?

The quickest way is to check directly on the transaction in Qonto when you open the document:

  • If you see the button "Open in supplier invoices" (In Lieferantenrechnungen öffnen) → the document is already assigned ✅ and will be synced.

  • If you instead see "Save to supplier invoices" → the document is not yet assigned ❌ and will currently not be synced. In this case, please assign it manually in smarta.

You can also go directly to Supplier invoices or Client invoices in Qonto to see which documents are already listed there.

Once imported, smarta processes your documents

After import, all processing happens within smarta:

  • smarta automatically matches receipts to your bank transactions

  • Matching does not happen in Qonto, only in smarta

Automatic matching is only possible if:

  • the receipt has been imported from Qonto, and

  • the corresponding bank transaction already exists in smarta

  • sufficient document data is available (e.g. from a correctly recognized supplier or client invoice)

Good to know: Even if a receipt is not immediately matched to a transaction, it is not lost.

  • The receipt is still successfully imported into smarta

  • If automatic matching is not possible, it is placed in an internal review queue

  • Our team reviews these cases and assigns receipts manually if needed

Note: Synchronization runs once per day and may take 1–2 days.


Setting up the Qonto receipt integration

Follow these steps to connect your account:

  1. Log in to your smarta account

  2. Open your Profile settings

  3. Go to Accounting connections

  4. Select Qonto and click “Connect”

  5. Log in to your Qonto account and authorize the connection

Once connected successfully, the status will show as “Active”.


Grant accountant access (recommended)

To help us support you with the integration, we recommend granting us accountant access, if your Qonto plan allows it.

Why is this helpful?

With accountant access, we can:

  • review your integration setup more quickly

  • identify and troubleshoot issues directly

  • support you more efficiently

  • And: feed your feedback directly into how we develop the integration further 🙌

How to grant access

In Qonto:

  1. Open your account settings

  2. Go to Team / User management

  3. Invite a new user

  4. Use the following email address: qonto@smarta-steuern.de

  5. Assign the role Accountant


FAQ

What time period are my receipts and invoices imported for?

We import—where possible—all receipts and invoices starting from the last open tax year.

A tax year is considered “open” if:

  • we have been commissioned to prepare your tax returns, and

  • the tax returns for that year have not yet been completed

Receipts from these periods are automatically included and imported into our system.

Which receipts and invoices are imported?

Only documents that are assigned to a client or supplier invoice in Qonto and marked as paid are synced. An invoice you've sent through Qonto that hasn't been paid yet will not be transferred. Bank transactions, notes, or additional data such as tags are also not transferred.

How often are receipts imported?

Receipts are synchronized automatically once per day.

If you add or update a receipt today, it will usually appear in your smarta profile the next day. New and updated receipts are automatically detected, imported, and—if possible—matched to the corresponding transaction. If automatic matching is not possible, our team will review the receipt manually. In some cases, this may cause slight delays.

Why don’t I see my receipt attached to a transaction right away?

This can have several reasons and is usually completely normal.

1. Timing delay

Synchronization happens once per day, so it may take 1–2 days for a receipt to appear in smarta.

2. No matching transaction yet

Automatic matching only works if the corresponding bank transaction is already available in smarta.

3. Automatic matching not possible

In this case:

  • The receipt has still been successfully imported

  • It is available in smarta

  • It just hasn’t been matched to a transaction yet

👉 These receipts are placed in an internal review queue, where our team checks and assigns them manually if needed.

Important:

In most cases, you don’t need to take any action—we’ll take care of it.


Need help?

For our clients:
Feel free to reach out to us anytime at kontakt-team@smarta-steuern.de or book a consultation here – we're here for you!

Not a smarta client yet? No problem!
Book an appointment here for our comprehensive startup package or a consultation if you only have questions about specific topics.

Further questions?
Contact us via the app or by email at kontakt-team@smarta-steuern.de if you want to learn more about our consulting services or have other tax-related concerns.

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