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Why do I see a green checkmark without having uploaded a receipt?

Meaning: Green check without receipt upload

Updated over 2 weeks ago

Why you see a green checkmark

The green checkmark is assigned by our employees as soon as a transaction has been carefully reviewed and correctly processed – regardless of whether a receipt has been uploaded or not.

What this means for you:

  • The transaction has been manually checked by our employees and is correctly recorded.

  • Uploading a receipt is not required in this case.

  • Still, keep the corresponding receipt in case it is needed later for inquiries or audits.

Standing orders and recurring payments

  • For recurring payments (e.g., rent), our employees review the relevant documents, such as your contract, once.

  • After that, the payments are reliably processed and correctly recorded.

Questions or uncertainties

  • If you are unsure or want to have your existing rules reviewed, our employees are always available to help. Together, we will adjust everything to your needs.

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