You’ll receive your smarta invoices directly via email. In this article, you'll learn how to store them securely – and what to do if you ever lose one.
Invoices are sent to your email
As soon as a new invoice is created, we automatically send it to the email address you’ve provided. There’s nothing else you need to do. If you work with other people or an external accounting service, feel free to forward the email directly.
Why proper storage matters
Even though we take care of your taxes, the legal obligation to store incoming invoices lies with you. It’s important to archive them completely, accurately, and in a traceable way – ideally in line with the German GoBD requirements.
This means:
Invoices must not be altered after the fact
They must be stored in an organized, accessible, and audit-proof manner
The standard retention period is 10 years
A well-organized cloud folder or digital archiving system (DMS) can save you a lot of effort here.
What if an invoice is missing?
No worries – if you can’t find an invoice or accidentally deleted it, just reach out to us. We’ll be happy to resend the document, either via email at kontakt-team@smarta-steuern.de or directly through the chat in your smarta web app.
We’re already working on making your invoices available directly in the smarta web app. Until then, please make sure to store the emailed invoices safely on your end.
Do you need support?
For our clients:
Feel free to reach out to us anytime at kontakt-team@smarta-steuern.de or book a consultation here – we're here for you!
Not a smarta client yet? No problem!
Book an appointment here for our comprehensive startup package or a consultation if you only have questions about specific topics.
Further questions?
Contact us via the app or by email at kontakt-team@smarta-steuern.de if you want to learn more about our consulting services or have other tax-related concerns.