Sky Protect

Things to consider before setting up your Leak Sensor

For a complete guide of things to know before set-up, see <a href="https://intercom-help.eu/sky-eu/en/articles/240732-things-to-know-before-setting-up-your-leak-sensor">here</a>.

You’ll need to connect your Indoor Camera and Sensor Bridge. Make sure they both show a solid blue light. This means your setup has been successful. 

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Installing your Leak Sensor in the Sky Protect app

Tap the Leak Sensor tile on your Sky Protect app home screen.

Press and hold the reset button underneath the sensor until you see the red light on the top of the device, this should flash three times. Release finger from holding the reset button. This may take up to a minute. Repeat as needed if device fails to connect.  

Place the Leak Sensors near any potential leak sources. 

Once the Leak Sensor is set up, assign it a name and select its location in the app.  

1. Tap the Leak Sensor tile on your Sky Protect app home screen.
    
2. Pull out the battery tab. 
    
3. Press and hold the reset button underneath the sensor until you see the red light on the top of the device, this should flash three times. Release finger from holding the reset button. This may take up to a minute. Repeat as needed if device fails to connect.  
    
4. Place the Leak Sensors near any potential leak sources. 
    
5. Once the Leak Sensor is set up, assign it a name and select its location in the app.  

Something not working as expected?

If no lights appear on your Leak Sensor, please get in touch with our technical support team in-app.

Why not take a look at out our step-by-step installation help video <a href="https://www.youtube.com/watch?v=H3NbY0VTvUw&amp;list=PLi3p0iVJyjigQ93qm8154JAyrCF53Lpfk&amp;index=2" rel="nofollow noopener noreferrer" target="_blank">here</a>.