⚠ Important: If you do not have administrator access to these settings, you must contact your Head Office or your local system administrator.
Step-by-step instructions
Go to Settings in the menu
Select Messages → Email configuration
Find the email you no longer wish to receive
Click Edit next to that email
When the page opens:
Scroll to the bottom right of the page
Locate the field: “Exclude these employees as recipients”
Enter your own name in this field
Click Update
You will now no longer receive this specific email.
Repeat this process for each email you wish to unsubscribe from.
Important general information about recipients
System emails are typically configured based on roles/titles, for example:
Administrator
District Manager
Store Manager
Logged-in employee
If you hold the role Administrator, you must click Edit on all emails where “Administrator” is listed as a recipient if you want to remove yourself from those messages.
Emails that are not linked to specific roles are usually related to actions such as vacation requests, absences, or employee actions.
Do administrators receive system email notifications?
Whether an administrator receives system email notifications depends on how the email configuration has been set up. System emails are configured per role under Settings → Messages → Email configuration. If the Administrator role is listed as a recipient for a given email, administrators will receive it. If not, they won't.
If you are unsure whether your account is set up to receive a specific notification, check Settings → Messages → Email configuration.
These should not be changed without consulting SameSystem Support first 💭
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