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Client deletion functionality

Written by Amanda

The client deletion functionality allows supervisors to remove clients from the system while complying with GDPR and contractual data retention agreements.

  • Delete client(s): Supervisors can delete clients from the client list. Note that this is a manual task.

Post-deletion behavior

  • Visual indication: The deleted client's name is strikethroughed in the client list.

  • Dropdown selector: The deleted client is removed from the client drop-down selector.

  • Data accessibility:

    • It is not possible to access any pages or data related to the deleted client.

    • This restriction includes API access, effective immediately upon deletion.

  • Permanent removal:

    • All data associated with the client is permanently removed from the database 5 days after deletion.

    • Within this 5-day period, it is possible to restore the client and its data.

Compliance

  • GDPR: This functionality ensures compliance with GDPR requirements.

  • Contractual Agreements: Data should be deleted after 30 days from the last active date, aligning with contractual obligations.

Client and Department Card Data

  • Client card data: Retained in the database even after the client is deleted.

  • Department card data: Also retained in the database post-client deletion.

Purpose of Retention

  • The retained data is necessary for generating reports required for license development.

    • This data is not available in the current finance systems, necessitating its retention in our database.

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