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How do I request a copy of a Credit Note?
How do I request a copy of a Credit Note?

This articles helps you request a copy of a credit note.

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Written by Joseph Davies
Updated over 4 months ago

Your PHOENIX invoices should be included with your PHOENIX tote each day, alongside your order.

However, if you have to return an item to us, a Credit Note should be issued to you once processed.

PHOENIX invoices, credit notes and statements are not currently uploaded to the PSUK website.

If you need a copy of a credit note, please contact PHOENIX Customer Services on 0333 207 4110 or via email.

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