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Managing & Setting up users

This article will help you manage existing users and show you how to set up a new user on the PSUK website

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Written by Joseph Davies
Updated over 5 months ago

If a member of your team requires access to the PSUK website, you can now set them up with their own account in the Account/Member Dashboard. You also have the ability to manage existing users.

Once logged in and you have accessed the Account/Member Dashboard, you have two options. Add user or Manage users.

To add a user to the website, please click the Add user button and complete the Add a new user account form.

If you have a main and branch account, there will be a drop-down box for you to select which practice the user needs assigning to.

We advise that all users are set up under your Main account, this way they will have access to the PSUK Ordering Portal.

We can also set the level of access this new user will have using the tick boxes under User Access – these can be changed later if needed.

Once all details have been added, click the red Create button and the user will be set up.

If the new user has any issues logging in, please contact the PSUK Team on 01904 558350.


To manage an existing user, please click on the Manager Users button:

Here you will see a list of all the users within your practice and you have two options, Edit User and Deactivate:

Clicking Edit user allows you to change the user’s name, email address, password and their level of access:

Once the relevant details have been updated, please click the red Save button and the changes will be made.

If you want to remove a user from having access to the PSUK Website, please click the Deactivate button:

Once done, this user will no longer have access to the PSUK Website. If you do happen to click this button by mistake, you can re-activate the user by clicking Activate. All their details, including their password will remain the same:

Even if you do deactivate a user, you will still be able to see them in the list of users. If you wish to permanently delete the user, please contact the PSUK Team on 01904 558360.

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