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Adding money to your workspace - overview

Before you can run studies on Prolific, you'll need to add funds to your workspace. Studies are funded upfront, and we'll handle participant payments for you as your study progresses.


Before you add money

Before you can top up your workspace, make sure you've added:

These details are required before you'll be able to add funds.


Ways to add money

You can add money to your workspace using one of the following payment methods:

  • Credit or debit card (fastest option)

  • Bank transfer

At this time, we don't accept payments by cheque.


Credit or debit card

Adding money by card is the quickest way to fund your workspace. Your funds are added instantly and are available to use straight away.

You can top up by card in two ways:

  • Go to Workspace Finance and select Add money to pay immediately by card.

  • Request an invoice from the Workspace Finance page, then pay the invoice by card.

We securely process card payments through Braintree, a PayPal company. Prolific never stores or has access to your card details.

We accept the following card types:

  • Visa

  • Mastercard

  • American Express (AMEX)

  • Maestro

  • Maestro UK

For step-by-step instructions, see Adding money via card payment


Bank transfer

If you'd prefer to pay by bank transfer, you can generate the payment details from your Workspace Finance page.

To get started:

  1. On your Workspace, go to the Finance tab on the left toolbar and select Add money.

  2. Select Bank transfer

  3. Enter the amount you'd like to add.

  4. We'll provide:

    • Your unique payment reference

    • The correct bank account details for your payment

Important: Use your unique payment reference

Every bank transfer must include the unique payment reference we provide. This allows us to match your payment to the correct Prolific workspace and add your funds without delay.

If your institution or finance team is making the payment, we recommend requesting an invoice first to support their payment process.

Depending on your workspace's currency and office address, your payment will be processed through one of our bank accounts with Lloyds or Wise.

Find out more about how to top up via bank transfer here.

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