Please note that your PPAM will assist with the technical steps and addendum
signing required to onboard an existing merchant to URocked, as we will not be
explaining that process in detail in this guide.
Once again, each Paynt Partner has their own communication style and process
which you follow when onboarding merchants who have agreed to receive URocked,
below we will share some of the successful techniques we have refined for
onboarding large numbers of satisfied merchants throughout the EU and UK:
Reassure the merchant that they and their staff will receive thorough training during the installation process so that they can begin accepting tips as soon as possible.
Remind the merchant that the sooner they sign the addendum or MPA, the quicker we can install URocked.
Reiterate that URocked has incredibly high levels of customer support and technical assistance