What can you change?
Your license plate
Date and time (up to 1 hour before your reservation starts)
Cancel your reservation (up to 1 hour before your reservation starts)
⚙️ How do you change the reservation?
Open the app or the access page (link in the reservation confirmation email)
Click on 'Modify reservation'
Select what you want to change in your reservation
Save your changes
Can't find your confirmation? Learn more about retrieving your booking here.
⏱ If you change the date and time of your booking
You can make changes or cancel your booking up to 1 hour before the booked entry time.
For extra time you pay extra.
For a shorter period you will receive a refund of the difference (if applicable) back to the payment method with which the booking was paid for.
📍 Changing location
You cannot change the location of your reservation. If you want to park at a different location, cancel your reservation and place a new reservation at the location of your choice.
If any refund is due, it will be processed in up to 5 business days, directly to the payment method you have used.