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How to Delete a Mailroom User

Learn how to remove a single mailroom user or multiple users from your Parcel Tracker account.

Only Owners and Admin users can delete a mailroom user of the same permission level or lower. To learn more about mailroom user access, feel free to check the full list of mailroom users and their permissions here.

Keeping your team roster up to date is important for security and organization. You can easily remove individual mailroom users or delete multiple users at once using either the web platform or the mobile application.

Using the Web Platform:

  1. Log in to your Parcel Tracker account on the web platform and click on Settings from the main navigation bar.

  2. Select Mailroom Users.

  3. Click on the small square next to the specific user's name (You can check multiple squares to delete several users at once).

  4. Click the Delete button.

  5. A confirmation prompt will appear, then click Delete.

Using the Mobile Application:

  1. Open the Parcel Tracker app and tap on Manage found on the bottom navigation menu.

  2. Select Users.

  3. Tap on the specific user's name.

  4. Tap the three dots button at the upper right, then tap Remove.

  5. A confirmation box will show. Tap on Remove to finalize the deletion of the user.

Want to learn more?

If you need to manage your team in other ways, check out these related guides:

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