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Types of Parcel Tracker Mailroom Users and their Permissions

Understand the different types of users in Parcel Tracker and their respective permissions.

Updated this week

When managing a bustling mailroom, residential building, or corporate office, a streamlined package management system is essential. However, not everyone on staff needs access to the entire software platform. Tiered permission levels ensure that staff members have exactly the tools they need to do their jobs without accidentally altering critical system settings or accessing sensitive billing information.

Parcel Tracker includes four user levels: Basic, Normal, Admin, and Owner. Each role comes with a specific set of permissions.

Below is a complete chart showing what each user can do:

Note: Only Owners and Admins can add users and assign their appropriate level of access. You can learn more about adding users here.

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