Organizer

The company organizing the event.

Title

The title of the event that's going to take place.

Description

Here, you can write a short summary of what the event will include and any other details that you'd like to add that cannot be included in the other fields.

From and to

The duration of the event.

Location

You can choose one of the existing locations in the system where the event will occur.

Where

Additional details on the exact location of the event.

Limit

The maximum number of members that can attend the event.

Image

You can upload an image for the event that will be displayed in the members portal.

Message

Allows you to send messages to individual members of the space that they would be receiving in their Members Portal or/and in their mailbox.

Filtered group of contacts

Filter by Location, Status & Plan.

Specific contacts

Select by name.

Tickets

In the members portal, you can enable your community to submit tickets and share feedback or report
issues they would like you to address.

Tickets Dashboard

The section will only display tickets with the Open status that are currently waiting for an admin's attention.

Unassigned

The section displays all tickets that have not been assigned to a teammate.

Open

The section displays all tickets that are currently open, regardless of assignment.

Pending

The section displays all tickets that are currently Pending, waiting for a client's reply.

Resolved

The section allows you to review all tickets that have been marked as resolved.

Resolve

The member can mark the ticket as resolved themselves to let the team know they don't need to follow up.

Add

The member can reply to the ticket, offering more information about the issue at hand or checking for any updates.

Submit a ticket

The member can create a new ticket that will be tracked separately from the current one.

Posts

Admins can add posts about the space, links to third-party pages, or images that can be updated.

All Contacts

This is a place where you can see all members and companies of all statuses. You can easily check their emails and telephone numbers. You can also export this information into CSV.

Benefit

This can be discounted parking slots, fitness cards, food vouchers to which your members can have access.

Category

Category - you can sort the benefits by category in the members portal. Each category will appear as a separate tab.

How-to Guides

How To Guides let your members know how to set up their printer or what the emergency evacuation
procedures that would appear on the Members Portal Dashboard.