Managing a coworking space involves different teams handling facility operations and services. OfficeRnD allows you to configure notification settings to ensure that system notifications are sent to the right team members.
There are three types of admin notifications, and you can set different email addresses to receive or send each one of them:
General notifications – These include membership requests and invitation emails.
Booking notifications – These cover new bookings and booking updates. Learn more about booking notifications →
Financial notifications – These include invoice-related messages such as sent invoices, overdue reminders, and receipts.
Customize notification settings
To customize admin notification settings, follow these steps:
Go to Settings > Account Details > Emails & Notifications.
Scroll down and click Enable to add custom email addresses for different email types.
You will now see three sections:
Emails & Notifications – For general notifications.
Booking Emails – For booking-related notifications.
Financial Emails – For invoice-related notifications.
Each section contains the following fields that can be customized:
Notification (available only in the first section) – Enter an email address to receive all system notifications. This email address is also displayed as a contact email address for your organization.
Reply To – Enter the email address for replies to notifications. When you reply to an email notification, your email will be sent to the "Reply To" email address. If you leave the field empty, replies will be sent to the "From" email address.
CC Admin Notifications – Enter one or more admin email addresses to which email notifications will be sent as CC.
This feature is useful if you have multiple admins and want to keep them updated with notifications from your organization.
BCC Admin Notifications – Enter one or more admin email addresses to which email notifications will be sent as BCC.
This feature is useful if you have multiple admins and want to keep them updated with notifications from your organization.
From – Enter a custom email address from which all Flex notifications will be sent. If you leave this field empty, all emails will be sent from the default email entered in the Notification field.
Please note that a custom "From" email requires a specific setup and verification. Learn how to set up a custom "From" email address →
Click Update.
Note: If no email is entered in the Notification field but emails are added in the CC or BCC fields, no notifications will be sent. At least one email must be in the Notification field.
Configure specific emails for each location
You can set different notification emails for each location:
Go to Space > Locations.
Click Add Location or click the location you want to edit.
Open the Emails tab.
Click Email Type and select the notification group to configure.
Fill in the fields as described (see above ↑).
Click Update.
Notification settings priority order
If multiple notification settings exist, the system follows this order of priority:
Location-specific group email settings.
General email settings for the location.
Organization-wide group email settings.
Organization-wide general email settings.
The system always applies location-specific settings first before checking organization-wide settings.