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Where is my monthly pack?

When and how to get in touch if you have not received yours

Kurtis Dodge avatar
Written by Kurtis Dodge
Updated over a week ago

One of your Numark member benefits is the support pack we send to you every month.

Your pack should be delivered by the 25th of the previous month and no later than 3rd of the relevant month, i.e. your August pack should arrive by the 25th July, and no later than the 3rd August.

Unfortunately sometimes for reasons outside of our control, particularly with postage, there may be a delaying with the delivery of your member support pack.

However, if you do not receive your pack by the 3rd of the relevant month, please email member support as there are a limited quantity of spare packs if available upon request. We will dispatch one to you as soon as possible.

Please ensure you quote your Numark membership number with your pack request

Digital magazines

Newsletter: For digital versions of the magazines contained within your monthly pack, please take a look at the newsletter we email out to you monthly. Links are contained in here. Don't get the monthly newsletter? Update your marketing preferences on NumarkNet to start receiving it.

NumarkNet: You can find a copy of the OTC magazine and the latest OTC promotions price list using the following link:

Email us: If needed we can send you the links to digital versions of the magazines. Simply send an email over to our member support team: customerservices@numark-central.co.uk

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