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What to Do If You Forgot Your Password
What to Do If You Forgot Your Password
Ann avatar
Written by Ann
Updated this week

No worries — even if you forgot your password, you can still access your account. You just need to create a new password:

  1. Tap Get started.

  2. Select Yes, I already have an account.

  3. Tap Fast login without password and enter your email address.

  4. Check your inbox: you will receive an email with a one-time code to log in to the app.

If you need any help, you can reach out to us in the following ways:

  • On our website: Use the widget in the lower right corner or click the Contact Us button.

  • In the app: Go to Me > Profile Settings > Get Help to contact our support team.

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