The Micad HUB service now supports two factor authentication 2FA. When 2FA is enabled, all Micad applications and all system users are required to provide the second level of access verification.
To enable 2FA for your system please contact Micad support team.
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Enter your HUB user account Log in | Choose from email or mobile |
Notes
If a user account has a mobile number, 2FA will offer a choice between SMS text message and email.
You need to retrieve and enter the 6 digit code within a 30 minute period. If you miss this timeframe, click on Resend code and another Email or SMS will come through.
The 30 second resend count down relates only to a limit to prevent users from keep clicking Send too many times.
If accessing on a mobile device, an SMS text message will be sent to you. This can simplify the 2FA process and saves time spent in copy/paste codes from email. The device’s browser will pick up the code from the message automatically.