1. If an email address has been updated in Accounts, this does not automatically update it on a Resource profile.
Example:
The email address has been updated from phil.sell@micad.co.uk to phil.sell1@micad.co.uk
2. Click "FM"
3. Click "DEL Resources or External Resources"
4. Find the Resource, then Click "Edit"
5. You will see the email address is the old one still.
6. Select the "-Select Email Address-" option from the dropdown, which should be the top of the list.
7. Click "Submit"
8. You should now be able to select the correct email address, as this has now been refreshed from Accounts. Select the "correct email address " option.
9. Click "Submit"









