Phoenix Gateway Help Guides
Information about Phoenix Gateway
By Georgia1 author8 articles
Order tracking on GatewayYour guide to understand the orders page, tracking your order and navigating your order history on Gateway.
Stock Request ButtonHow to use the stock request button
Understanding documents on GatewayYour guide on navigating and utilising the documents section on Gateway
View and manage back ordersYour guide to viewing and managing back orders in Gateway
How to log in to Phoenix GatewayA guide on how to log in to our new procurement platform Gateway
How to search for products and understand search results within GatewayA guide on how to search for products and understand the search results within our new portal Gateway
How to submit and manage claims in GatewayYour guide to the claims feature in Gateway, how to submit and manage claims.
How do I set up a secondary user?A guide on how set up a secondary (child) user in our new platform; Phoenix Gateway