Now you can view your subscription plan inside Kenjo, manage it, add payment methods and cancel or renew your subscription. We explain you how in this article.
You can now easily manage your Kenjo subscription inside the Kenjo platform.
Go to Settings > Billing
View your current plan and billing details under Your subscription
These icons indicate your subscription status:
1. Edit billing details
Edit billings details like Billing info, billing address or your VAT number by typing in the new information in the respective fields
Click (+) ADD PAYMENT METHOD to store a new credit card or SEPA direct debit
Click Add new (Neu hinzufügen) in the pop-up window
Choose the Credit Card or the SEPA direct debit tab
Type in the needed details
Click Add (hinzufügen)
2. Cancel subscription
Go to Settings > Billing > Your subscription
Click Cancel subscription
In the pop-up window select the reason for your cancellation
Select when your subscription should be cancelled
Option 1 | After the current billing cycle | You can use Kenjo until the displayed end of subscription date |
Option 2 | After your free trial | You can use Kenjo until the end of the free trial period displayed here |
Option 3 | Immediately | You will lose access to Kenjo as soon as you confirm this choice |
Option 2 will only appear when you're still in your Kenjo free trial period.
Click CANCEL to confirm your choice
3. Reactivate subscription
Go to Settings > Billing > Your subscription
In the pop-up window below the Reactivate option, click CHOOSE NEW PLAN
Our available pricing plans will be displayed so you can choose one that fits you
Decide for the TAA+Admin or TAA Plan
4. Contact us
Click GET SUPPORT to schedule a booking to talk to our team






