Gift Claim Guarantee is an optional paid-for feature available on Huggg’s paid plans. It gives you more control and peace of mind when sending gifts.With Gift Claim Guarantee, you can:
Only pay for gifts that get claimed
Any unredeemed gifts are automatically refunded back to your Huggg balance once they expire.
Set custom expiry dates
Choose how long recipients have to claim their gift — from a few days to several months — so you’re in control of when refunds are triggered.
Track redemptions in real time
See who has claimed their gift (and who hasn’t) from your Huggg dashboard, helping you measure engagement and gifting success.
Gift Claim Guarantee is ideal for teams that send large numbers, or for businesses sending gifts in sales and marketing use cases, where the claim rate can be a little lower and it's more important to know who has claimed a gift and who hasn't.
If you’d like to add Gift Claim Guarantee to your account, please contact your Huggg account manager or message our support team.