Skip to main content

Do I need to upload my ID?

For certain age restricted items, we will require a form of ID for regulatory purposes and to allow us to safely process your order. This article establishes if you need to upload a form of identification.

Written by Georgia Withers
Updated over a month ago

We require a form of identification for online pharmacy medicine or age restricted items.

For items that are restricted to customers aged over 18 years old, a form of identification is required.

For items that are pharmacy only medications, a form of identification is required.

If you have previously ordered an item that required you to upload a form of identification and it was approved by a team member, you are not required to upload your ID again.

If you have ordered an item that is not an age-restricted product or pharmacy only medication, you may not be required to upload a form of identification.

For any further queries, please contact us via the Rowlands Online Shop Messenger.

Did this answer your question?